Senior Cloud Infrastructure Engineer

Remote

Full Time

Digital Experience

Experienced

The creative mind behind every project.  Put your skills to the test to build solutions that continue to shape the world we live in!

About the Role

This is a direct employment opportunity with  Acuity Analytics, working exclusively with BDO Global as part of their extended IT function.

We’re looking for a Senior Cloud Infrastructure Specialist with strong Microsoft Azure expertise to design, support, and continuously improve a global cloud environment. You’ll combine hands-on Azure engineering with service excellence, delivering secure, scalable, and high-performing solutions aligned to BDO Global IT standards.

Operating as a seamless extension of BDO’s Global IT team, you’ll collaborate across international teams while driving automation, strengthening cloud security, and enhancing platform performance.

If you enjoy solving complex Azure challenges in a global environment — this role is for you.

What You’ll Be Doing

Design, implement, and manage cloud infrastructure using Infrastructure as Code (IaC)
Automate and optimize cloud processes to improve performance and cost efficiency
Monitor system health, availability, and performance
Ensure cloud security and compliance with industry best practices
Provide advanced support and troubleshooting for cloud-based services
Manage Microsoft 365 user onboarding, access, and tenancy configuration
Resolve client connectivity, software, and mobility issues
Support service availability across the global IT environment
Drive resolution of escalated incidents and service requests
Participate in testing new services and releases to ensure support readiness
Automate recurring support procedures and contribute to continuous improvement
Maintain clear documentation and knowledge records

What You’ll Bring

Tertiary qualification in IT or related discipline
Vendor-aligned certification (e.g., MCP/MTA)
Strong expertise in Microsoft 365 and Azure environments
8+ years’ experience in IT support within a complex professional environment
Solid understanding of infrastructure architecture and secure cloud design
Experience working within ITIL-based service environments (ServiceNow preferred)
Strong knowledge of Microsoft Operating Systems and collaboration technologies
Ability to quickly understand and support complex business applications
Strong problem-solving skills, initiative, and teamwork
Excellent communication skills

Why join us

People are at the Heart of our Business.  By investing in people, we achieve exceptional results for our clients and create new opportunities for our teams to thrive.  Check out this page for more details.

If you have any questions contact our Talent Acquisition team on ta.admin@acuityanalytics.

For more details about life at Ascent, check out our Life Page here.

Ascent is now an Acuity Analytics. Read here.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Since this role is only open in Bulgaria, Sofia area, can you please confirm you reside in the area?*

Are you legally authorized to work without restriction or sponsorship in the country to which you're applying?* YesNo

Could you please indicate your earliest availability to join our team following a prospective offer? (Notice Period). In Days.*

Would you like to share any further details with us at this stage?

Do you consent for your data to be kept for a period of 12 months following this application process? This would allow us to reach out to you should we have similar roles in the future.*

Human Check*

Submit Application