Role Description 

We are seeking an experienced Lead Business Analyst to support a IT-Security product (Customer Identity and Access Management - CIAM). The role serves as a key position between business stakeholders, technical teams, governance functions, and product management. A solid understanding of identity, access, and security concepts is beneficial. 

Key Responsibilities 

Product Governance & Compliance Management and Backlog & Requirements Management 

Product Governance & Compliance Management 

• Manage product-related governance and compliance activities. 

• Ensure adherence to legal and regulatory requirements, including data protection and privacy regulations, ideally within the financial sector. 

• Coordinate internal governance topics such as security controls, MFA requirements, and audit readiness. 

• Create and maintain compliance and governance documentation. 

Backlog & Requirements Management 

• Elicit, analyze, and refine functional and non-functional requirements. 

• Create and maintain user stories and acceptance criteria. 

• Manage and prioritize the product backlog in collaboration with the IT Product Manager and Product Owner. 

• Facilitate sprint ceremonies (like Backlog Refinements) and ensure requirements are implementation-ready. 

IT Product Management Support 

• Support the IT Product Manager with day-to-day product activities and ad-hoc requests. 

• Create and maintain professional documentation, presentations, reports, and stakeholder communications. 

• Organize meetings, workshops, and communication across business and technical stakeholders. 

• Track actions and ensure timely follow-up of key activities. 

Required Skills & Experience 

• Proven experience as a Business Analyst in complex IT environments. 

• Strong communication, stakeholder management, and organizational skills. 

• Experience working with Agile methodologies and software delivery teams. 

• Already familiar with Azure DevOps (or similar services like Jira) and Service Now for Customer Support 

• Ability to communicate effectively with both business and technical audiences. 

• Proficiency in Microsoft 365 tools (Word, PowerPoint, Outlook, Teams). 

Preferred Experience 

• Familiarity with security, risk, compliance, or governance processes 

• Knowledge on CIAM, IAM, authentication, authorization, SSO, or MFA solutions. 

If you have any questions contact our Talent Acquisition team on ta.admin@acuityanalytics.

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